Terms and Conditions

Welcome to simprov.biz sometimes referred to as the “Service.” This is your agreement with simprov.biz. By using the website you agree to be bound by all the terms and conditions of this agreement and any changes that may be made from time to time.

Membership Policies​

• Purchase of any video tutorial series entitles you to lifetime membership of and access to the resources that you have purchased on the simprov.biz site.
• Memberships are billed only once.
• There are no refunds for memberships whether used or unused.

Membership Site Usage:

• Memberships are for individual use only. If you are a school or private studio, please contact us for a discounted bulk rate.
• Other practices may be relevant in determining Legitimate Use and SimProv reserves the right to take any unlawful, prohibited, abnormal or unusual activity into account in making its determination. SimProv may at its option, terminate its relationship with you, or may suspend your membership immediately if SimProv determines that you are using your membership contrary to this agreement or the SimProv Copyright Policy. Where reasonable, SimProv will provide you with notice of improper usage before suspension or termination of your membership and, if appropriate, SimProv may offer you an alternative membership option.
• Downloading videos without authorisation, using a screen-capture program to ‘save’ the videos or trying to view videos that you have not purchased is prohibited and may result in termination of your membership without refund. The system tracks usage and any abuse of the system will result in a temporary or permanent suspension of your membership.
• Using profanity or posting rude remarks on any SimProv community forums is prohibited and may result in termination of your membership without refund. Our goal is to create a positive learning space for all musicians associated with the site.
• All materials appearing throughout simprov.biz other than public domain material and electronic messages, are the copyrighted property of simprov.biz or of those credited as providers. These materials are strictly for the noncommercial home use of you, the Member, and except as expressly permitted in this Agreement may not be copied, redistributed or used in any way, in whole or part, without the prior written consent of simprov.biz.
• Members accept the Services of the simprov.biz website “as is, where is” and at Members’s own risk. Members are liable for the consequences of their activities and/or their breach of this Agreement notwithstanding termination of services.

Member represents and warrants that he or she:

• Will not violate any applicable laws or regulations of any state or federal legislature or regulatory body;
• Will not redistribute the material on the site to anyone;
• Will not plagiarize, violate or otherwise infringe upon the trademark, copyright, or any other rights of any person, firm or entity, expressly including libel, slander or invasion of rights of privacy, publicity or “moral rights (droit moral)”.
• Chargebacks: Your IP address is recorded along with time-stamp of your transaction. We will use this information when dealing with chargebacks. If a purchase was made in error, please contact us immediately at simprov.biz@gmail.com and we will be happy to help.
• simprov.biz can terminate your membership or access to all or part of the service at any time and for any reason at our sole discretion.
• simprov.biz will make all reasonable efforts to have the Services available on a 24-hour basis, excluding normal network administration and system down time, but if access is suspended or interrupted, liability will be limited to restoring access to the Services as soon as practical.
• Members will indemnify simprov.biz, its providers and its corporate affiliates and employees against any losses arising out of any claim which if proved true would constitute a breach of any of Member’s representations and warranties above.
• SimProv may update Terms and Conditions from time to time. Members and website users are encouraged to review these Terms and Conditions on a periodic basis for modifications. SimProv shall make commercially reasonable efforts to inform you of any significant updates to its Terms and Conditions.
• All transactions made with SimProv are governed by the laws of the State of Victoria, Australia, without giving effect to its conflict with the laws of any other jurisdiction.
• No employee or agent of SimProv has the authority to vary any SimProv policies or the terms and conditions governing any sale.
• SimProv is not responsible for typographic errors.
• Our privacy policy is located here.
• If you have any questions, email us at simprov.biz@gmail.com

Downloadable Products Sales Policies

1. As it is not possible to recover a product once downloaded, there are no refunds for downloaded purchases.
2. All download sales are final.
3. If you have difficulty downloading your purchase, please contact us and we will help you.